Support

Route users to docs first, then collect the context support needs.

A useful support page should not be a generic message box. It should identify theme, page builder, cache layer, issue area, and whether the user is pre-sale or already installed.

  • Docs search
  • Compatibility intake
  • Pre-sale questions
  • Implementation context

Docs first

Search the common paths.

Search filters these cards locally.

Search support topics
Getting started

Create your first filter

Install, choose target pages, add category/price/attribute blocks, and test results.

Placement

Shortcode or widget

Place filters on supported WooCommerce and WordPress pages.

AJAX

Configure selectors

Products container, product item, pagination, result count, and orderby selectors.

SEO

Control filter URLs

Query, hash, clean URLs, canonical, noindex, and selected parameters.

Performance

Optimize large catalogs

Index, cache, count modes, live-count caveats, and rebuild workflows.

Troubleshooting

Theme conflicts

Diagnose stale products, pagination, result count, mobile drawer, and cache issues.

Contact support

Send the useful details.